Shipping policy
At OMZAY Organics, we are committed to delivering your orders safely and on time across Pakistan.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times:
- Major Cities: 2–4 business days
- Other Cities & Remote Areas: 3–7 business days
Please note that delivery times may vary during holidays or due to courier delays.
Shipping Charges
- Free Shipping on orders above Rs. 5,000
- A standard shipping fee will apply to orders below this amount and will be displayed at checkout.
Order Tracking
Once your order has been dispatched, you may receive a tracking number via SMS, WhatsApp, or email (if available).
Delivery Information
Please ensure that your shipping address and contact number are correct when placing your order. Incorrect information may cause delivery delays.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the product.
Contact Us
If you have any questions regarding shipping, feel free to contact us.
OMZAY Organics
📱 +92 308 9178393